Ann Cook brings her business focused approach to problem solving and alternative dispute resolution to Phillips ADR. After ten years managing the legal department at Big Four professional services firm, Ernst & Young LLP, including two years as the General Counsel, Ann has experience as both a plaintiff and defendant and understands first-hand the internal and external pressures parties face when bringing, defending and then trying to resolve disputes. Ann has litigated, managed, arbitrated, mediated and negotiated settlements in a wide variety of matters including accounting, securities, contracts and employment. She is a creative problem solver who draws upon her experience in corporate matters and litigation. Ann was a sought-after advisor on the most complex initiatives and transactions, and has a proven track record of achieving results that balance risk with business optimization. She was regularly recognized as a tenacious leader who pursued efficient and effective outcomes.